The Heart of Healthcare | A Digital Health Podcast cover image

πŸ“£ Digital Health Download: January 2025

The Heart of Healthcare | A Digital Health Podcast

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Examining the Impact of Patient Messaging Fees on Healthcare Delivery

This chapter examines a Mayo Clinic study on the effects of a new $50 charge for patient messaging requiring clinical input. It explores the resulting decrease in patient inquiries and the implications for health equity and provider burnout.

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