This week's guest is Paul Stamper. Paul shared how lean has helped Ventura County improve its processes and how continuous improvement can bring positive change to government and service environments in general. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires Paul (2:32)
Paul's background (3:38)
His favorite philosopher (8:39)
About Ventura County's lean journey (9:17)
The makeup of Ventura County (16:32)
How Lean and Six Sigma have made it to the town level (17:08)
Collaborating with other areas (19:26)
An example (23:13)
The pandemic response (28:38)
Paul's advice (32:36)
Podcast Resources
Right Click to Download this Podcast as an MP3
AME Conference - Use Promo Code Gemba15 for 15% off
Paul on LinkedIn
Paul on Twitter
County of Ventura - Service Excellence
What Do You Think?
How else could lean be helpful in government?
