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Roger L. Martin (Author of Playing to Win) on The Difference Between Strategy and Planning
Supermanagers
How Can I Revisit a Mistake That I've Made?
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You know, as a manager rit there's nothing better than having enthusiastic people working with you. And if you crush their enthusiasm, you'll get them kind of dutifully working to rule and not bringing their most to the party. So i guess i've always believe that having them feel kind of good is important. If i don't think something that they're doing is what we need, i have to help them understand why that might not be the case. Ecause if i can help them understanding why, and then help guide them to doing something that will be more fulfilling, then i'll get their enthusiasm, their commitment. I don't have that. Their head is full.
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