Ingredients of Engagement: How Trust, Presence, and Values Make for a Winning Combination
Managing Your Practice
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Building Trust Through Feedback
This chapter emphasizes the critical role of client feedback in enhancing the overall experience and fostering trust. It discusses the importance of personal engagement, clear communication, and emotional intelligence in building strong client relationships. The speaker advocates for a culture of care and intentionality in client interactions, which ultimately leads to improved service outcomes and client satisfaction.
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