9min chapter

High Agency: The Podcast for AI Builders cover image

How to Create AI Strategy in Enterprises with Peter Gostev from Moonpig

High Agency: The Podcast for AI Builders

CHAPTER

Advancements in AI: E-Commerce and Customer Service

This chapter explores recent advancements in real-time voice technology and vision models, focusing on their implications for e-commerce and customer service. It discusses the dual nature of AI's impact on operational efficiency, workforce challenges, and the intricacies of developing effective AI strategies for customer interactions.

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