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1min chapter
*TEASER* Shopify's CriYeezus Response
Future Commerce
Intro
This chapter explores the difficulties faced by customer experience teams at an e-commerce platform regarding inquiries about a controversial store. It highlights the challenges of balancing company directives with customer feedback amidst sensitive issues surrounding offensive imagery in merchandise.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode