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The software market, AI moats, and when to go public with Amplitude CEO Spenser Skates

Equity

CHAPTER

Navigating Sales Dynamics in a Cooling Market

This chapter explores the challenges of workforce management and sales team dynamics in an economic downturn, particularly highlighting the contrasting experiences of newer employees versus those from previous recessions. It analyzes the impact of reducing team sizes on morale and performance, while also discussing customer retention dynamics between small businesses and larger enterprises. The conversation underscores the strategic shift SaaS companies make from targeting SMBs to focusing on enterprise clients for greater stability and revenue potential.

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