In this episode of How Did It Make Sense?, we explore the deeper story behind a scaffolder’s dismissal for violating fall protection rules near an active edge. While the surface narrative suggests a simple case of rule-breaking, the second story reveals a web of personal challenges, organizational dynamics, and overlooked systemic issues. My guest, David Wollage, a New View safety coach, shares his firsthand experience investigating the incident and reframing it as an opportunity for learning rather than blame. We delve into how stress, fatigue, and personal circumstances impact decision-making, the role of leadership in shaping safety culture, and why systemic issues like unreported scaffolding modifications create hidden risks

Find David Here:

New View Safety Coaching | Organisational Coaching Perth | Perth WA, Australia

Recommended Resources:

The Coaching Habit by Michael Bungay Stanier: A guide to implementing coaching-led leadership.

Coach the Person, Not the Problem by Marcia Reynolds: A deep dive into organizational coaching and its transformative potential.

Find Gareth Here:

Human in the System

Transforming teams. Unlocking human potential.

Using principles from Human Factors (HF), High-Reliability Organisations (HRO), and Human and Organisational Performance (HOP), we develop and deliver highly immersive and impactful programmes using the High-Velocity Learning LAB (HVLL) concept. We give you the know-how, the tools and the support to make results stick and empower your people to achieve the extraordinary. We help you answer the question "How do we uncover those hidden stories in our organisation?"

What To Say To People Hesitant About The Coronavirus Vaccine

Life Kit

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