The Four Ds of Disconnected Communication

Mark O'Mara: Quadrant work is a re branding of non violent communication. He says students go through and call each quadrant, the first the observations, then feelings,. Then they call what i call values, they call needs, which could be confusing to people. And the fourth quadrant of actions and strategies, they call requests; that's kind of silly for someone to ask you to take action on their behalf. "I like for people to just assess the vehicle that you're in, and, if possible, the other persons vehicle," he says.

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