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434: Bob to Bob to Bob
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Is Your Less Effective Executives Not Seeing Your Customers as Bags of Money Walking Around Ready to Be Monetized?
I was really struck by he was this is at the Wall Street Journal Tech Conference. The way he was referring to Disney fans, it kind of felt like he was dismissing them or like talking down on them a kind of like they and like it didn't feel right. It's not that Bob Iger doesn't like care about business and making money,. But I feel like he had a better touch on understanding why their business is the way it is.
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