Chill & Prosper with Denise Duffield-Thomas cover image

How to Deal With Default Customers

Chill & Prosper with Denise Duffield-Thomas

CHAPTER

Are You Refusing to Offer Payment Plans in Your Business?

You might be resisting offering payment plans in your business because of these, and that's fine. But it does often make your product more accessible to people who can't afford the up front payment. Tighten up those terms and conditions. Be really ly clear on on what it is. If you don't have the these things in place, when someone defaults their payment with you,. sometimes people are cheeky and they'll just be like, well, you didn't have anything writing so you have to be super clear. And one thing that happened to me in my early days that you can totally learn from is um. We had a payment plan, and it was like, i don't know

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