Finding Mastery with Dr. Michael Gervais cover image

The Human Side of Human Resources: Creating Authentic Connection with Rhonda Morris

Finding Mastery with Dr. Michael Gervais

CHAPTER

Leading with Connection: The Role of Leadership in Employee Satisfaction

This chapter explores the vital influence of leadership on employee retention and satisfaction, emphasizing that employees often leave managers rather than companies. It introduces the concepts of 'above the line' and 'below the line' thinking as a framework for effective leadership and team dynamics. Personal anecdotes highlight the importance of building authentic relationships through gestures of appreciation, illustrating how such connections enhance team culture and performance.

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