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In Machines We Trust: What’s behind a smile (Encore)

MIT Technology Review Narrated

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Alexe's Ability to Recognize and Respond to People's Emotions

When customer is happy or excited, alexey should mimic that behavior. When the customer is disappointed, alexe should take a more of a ampathetic tone. Alexa can already do a version of mirroring its user. And when to know it isn't an expert? It depends on the type of questions.

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