At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting.
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About this episode:
How accessible do you think financial services are? For many with a disability the answer is probably not that accessible.
In this very special episode, Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by Project Nemo: an organisation working to highlight accessibility challenges across financial services and bring together the tools of fintech to help solve these problems.
Over one and a half million people in the UK experience some form of learning disability, making accessible banking a global imperative. Not all disabilities are visible, and they encompass a broad spectrum of challenges faced by those with disabilities. Some of these include difficulties accessing technologies, cognitive impairments, or increased susceptibility to fraudsters and scammers.
We hope that by the end of this episode you’ll know exactly what Project Nemo is, and what does it mean when we say we should "be more Nemo"?
This week's guests:
- Joanne Dewar - Co-founder of Project Nemo,
- Hannah Darley - Senior Director of Strategy at CI&T
- Kathryn Townsend - UK Government Disability & Access Ambassador for the Banking Sector and Head of Customer Vulnerability, Access and Inclusion, at Nationwide Building Society.
You can read Project Nemo’s full report here: https://projectnemo.co.uk/learning-disabilities/
Or watch a project film based on the event showcasing their progress here : https://vimeo.com/1097294179
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Links to check out:
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About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
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