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11min chapter
The state of fashion
TED Radio Hour
The Returns Dilemma
This chapter delves into a mother's excessive online shopping habits and the environmental consequences of her actions. It discusses the evolution of consumer behavior, the impact of return policies on the fashion industry, and the labor-intensive processes involved in handling returns. Through personal experiences and industry insights, the chapter highlights the growing concerns over return rates and the responsibility of consumers and retailers alike.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode