TED Radio Hour cover image

The state of fashion

TED Radio Hour

00:00

The Returns Dilemma

This chapter delves into a mother's excessive online shopping habits and the environmental consequences of her actions. It discusses the evolution of consumer behavior, the impact of return policies on the fashion industry, and the labor-intensive processes involved in handling returns. Through personal experiences and industry insights, the chapter highlights the growing concerns over return rates and the responsibility of consumers and retailers alike.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app