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5min chapter
The Art & Science of Account Management, With Peter Levitan
The Agency Profit Podcast
How to Scale an Account Team
Marcel: I want to encourage you to check out the agency profitability toolkit it's a free set of resources that we put together to help agency owners just like you improve their profitability. He says when an agency is too busy doing work on clients and they don't have the active business development program it's time to bring someone in or move someone up into the position of handling handling the clients. Marcel also talks about building an account team and thinking about the structure of an account team.
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