The go-to-market guide for open-source companies — Douglas Hanna, COO Grafana Labs
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How I Learned to Build an Open Source First Closed Source, Go to Market Function
It was definitely a learning experience and it was also a little bit of a culture shock going from a customer service offer company to an observability software company. I literally had a folder on my desktop with I think I called it things I don't know. And about once a week for eight or nine weeks, I would have effectively a tutoring session with one of our technical leaders. We're asking particularly the team what's going well, what have you learned so far? Where do you think our opportunities are?"
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