Partially Redacted: Data, AI, Security, and Privacy cover image

Battling Phone and SMS Fraud with Phound's Dave Erickson

Partially Redacted: Data, AI, Security, and Privacy

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Unpacking SMS and Phone Fraud

This chapter examines the vulnerabilities of the SMS protocol and the rise of phone fraud, emphasizing the effects of technology on consumer protection. It highlights tactics scammers use, including deep fake technology, and discusses the challenges both service providers and vulnerable populations face in combating these crimes. Furthermore, the chapter offers recommendations for safeguarding at-risk individuals against evolving scamming techniques.

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