The Product Experience cover image

Podcast: Breaking the Rules and Generating Insights with Mona Patel

The Product Experience

00:00

The Importance of Stories in Product Development

The goal of a genuine exploration is not just to find something new, but to create more empathy in the team that we're working with for that customer. The key for us is to get the audience that we're talking to in the workshop to align to a fear that the customer has. And so if I'm afraid of failing, what we try to do in the in the workshop is get you to remember what it feels like to fail. It's actually like having read the transcripts and having gone through a so what now what activity. We may have an insider panel for you to use if you don't have one of your own. But of course in training, we're going to teach

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app