Pamela Wright: A Quiet Pioneer of Public Service

So who, exactly is government. It’s the question that Michael Lewis and an all-star team of writers address in a particularly timely new volume of essays. Who is Government? According to the Montana based Sarah Vowell, author of “The Equalizer”, an essay in the volume about the National Archives, government enables all American citizens to find stories about themselves. Vowell praises the modesty of most government employees. But she warns, the work of public servants like the National Archives' Pamela Wright is anything but modest and represents the core foundation of American democracy. Vowell’s message is the antidote to the chainsaw. Essential listening in our surreal times.

Here are the five Keen On America takeaways in this conversation with Vowell:

* The National Archives as a democratic resource: Pamela Wright's work at the National Archives focused on digitizing records (over 300 million so far) to make them accessible to all Americans, regardless of where they live. This democratization of access allows people to bypass intimidating physical buildings and access their history from anywhere.

* Public servants are often modest and unsung: Sarah describes how government workers like Wright tend to be modest, team-oriented people who focus on doing their job rather than seeking recognition. This stands in contrast to more visible or self-promoting public figures.

* Personal connections to national archives: The conversation reveals how Americans can find their own family stories within government records. Sarah discovered her own family history, including her grandfather's WPA work and connections to the Cherokee Nation's Trail of Tears through archival documents.

* Government's impact on opportunity: Sarah emphasizes how government programs like the Higher Education Act of 1965 created opportunities that changed her family's trajectory from poverty to professional careers through access to public education and financial assistance programs.

* The interconnectedness of government services and American life: The conversation concludes with Sarah's observation about how government services form an "ecosystem of opportunity" that impacts everything from education to outdoor recreation jobs in Montana, with each part connected to others in ways that aren't always visible but are essential to how society functions.

Sarah Vowell is the New York Times bestselling author of seven nonfiction books on American history and culture. By examining the connections between the American past and present, she offers personal, often humorous accounts of American history as well as current events and politics. Her book, Lafayette in the Somewhat United States, explores both the ideas and the battles of the American Revolution, especially the patriot founders' alliance with France as personified by the teenage volunteer in George Washington's army, the Marquis de Lafayette. Vowell’s book, Unfamiliar Fishes is the intriguing history of our 50th state, Hawaii, annexed in 1898. Replete with a cast of beguiling and often tragic characters, including an overthrown Hawaiian queen, whalers, missionaries, sugar barons, Teddy Roosevelt and assorted con men, Unfamiliar Fishes is another history lesson in Americana as only Vowell can tell it – with brainy wit and droll humor. The Wordy Shipmates examines the New England Puritans and their journey to and impact on America. She studies John Winthrop’s 1630 sermon “A Model of Christian Charity” and the bloody story that resulted from American exceptionalism. And she also traces the relationship of Winthrop, Massachusetts’ first governor, and Roger Williams, the Calvinist minister who founded Rhode Island – an unlikely friendship that was emblematic of the polar extremes of the American foundation. Throughout she reveals how American history can show up in the most unexpected places in our modern culture, often in poignant ways. Her book Assassination Vacation is a haunting and surprisingly hilarious road trip to tourist sites devoted to the murders of presidents Lincoln, Garfield and McKinley. Vowell examines what these acts of political violence reveal about our national character and our contemporary society. She is also the author of two essay collections, The Partly Cloudy Patriot and Take the Cannoli. Her first book Radio On, is her year-long diary of listening to the radio in 1995. She was guest editor for The Best American Nonrequired Reading 2017. Most recently she contributed an essay for Who Is Government? The Untold Story of Public Service by Michael Lewis (Riverhead, March 18, 2025). Vowell’s thirty years as a journalist and columnist began in the freewheeling atmosphere of the weekly newspapers of the 1990s, including The Village Voice, the Twin Cities’ City Pages and San Francisco Weekly, where she was the pop music columnist. An original contributor to McSweeney’s, she has worked as a columnist for Salon and Time, a reviewer for Spin, a reporter for GQ, and a contributing opinion writer for the New York Times, where she covered politics, history, education and life in Montana. She was a contributing editor for the public radio show This American Life from 1996-2008, where she produced numerous commentaries and documentaries and toured the country in many of the program’s live shows. Her notable side projects have included a decade as the founding president of 826NYC, a nonprofit tutoring and writing center for students aged 6-18 in Brooklyn; producing a filmed oral history series commemorating the fiftieth anniversary of the Montana Constitutional Convention of 1972; and occasional voice acting, including her role as teen superhero Violet Parr in Brad Bird’s Academy Award-winning The Incredibles, and its sequel, Incredibles 2, from Pixar Animation Studios.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting the daily KEEN ON show, he is the host of the long-running How To Fix Democracy interview series. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

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