Inside Robo-debt: The Shorten interview
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The Commissioner's View on the Welfare System
I want the government to be best practice not crack practice. I think there's some better standards even in retail electricity companies by the way they send bills to people and communicate with people than there is in government. The welfare system isn't a minimal deficit to your fault you're there. Just here's your bowl of soup. I'll uh, 1850s workhouses. It's a human right. We've signed up to you in protocols which say it's a humanright. There's no judgement of someone seeking the help of the government's safety net. It's what it's there for. You'd think writing letters shouldn't be a arcane process but as we've discovered it's a
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