H&R Block: Jeff Jones
Wisdom From The Top with Guy Raz
00:00
The Truth Hurts
"I literally went home that night. I sat down with my laptop and in almost kind of without lifting my fingers off the keys, just wrote that response," he said. "It was really much who I was and who I am as a leader." He credited this person for having the courage to raise the things that were front and center the company had to deal with.
Transcript
Play full episode
