Wisdom From The Top with Guy Raz cover image

Macy's: Terry Lundgren

Wisdom From The Top with Guy Raz

CHAPTER

How to Take Costs Out and Create a Better Mousetrap

Retail, particularly brick and mortar retail at this moment, is incredibly vulnerable. Retailers knew that we were headed for a recession before the Lehman Brothers collapsed in the Merrill Lynch acquisition. We need to have a different cost structure than the one that we've been operating with because the business isn't going back to where we've been.

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