7min chapter

The Economics of Everyday Things cover image

50. Self-Checkout

The Economics of Everyday Things

CHAPTER

Unveiling the Complexities of Self-Checkout in Retail Stores

This chapter explores the contentious issue of self-checkout theft in retail stores, emphasizing the reasons for eliminating self-checkout and highlighting the problem of shrinkage. It delves into customer deception, security measures, legislative attempts, and shifts in technology, revealing the challenges and dynamics of self-checkout systems in grocery chains.

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