How to Manage Conflict at Work

How do the rules of the game change if at all when you are managing a conflict between two other people? Well, now that will depend on the type of culture you're in. As I mentioned earlier, indirect addressing of conflict is just not something that's tolerated in a lot of cultures or offices. Your job as a manager when other people are having conflict is to encourage them to handle it themselves and give them the tools we've been talking about.