4min chapter

Engineering Enablement by Abi Noda cover image

How Instagram Reels manages reliability | Jack Li (Instagram, Shopify)

Engineering Enablement by Abi Noda

CHAPTER

The Indicator Review Process - What Makes It Successful?

I love the way you explained that because, although computer programs tend to be relatively deterministic. But we forget about the other side of the equation, which is the actual users and ways in which they're interacting with the systems. I want to go back to the original thread around the incident review process. Talked about how you were able to make the case of the business for why this was incidents and reliability in general or something important to focus on. What is the incidentreview process that you designed and what went into that process?

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