Zillow: Is It an Opportunity?

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I could see some people being frustrated by being in businesses where you're so dependent on external factors. And I'm curious how you deal with that frustration. At the same time, you almost make it sound like it's an opportunity. If other people get frustrated by that and you don't, that opens doors for you. It's about staying the course and controlling what you can control.

When markets are in turmoil, you can’t rely on business as usual, but that doesn’t mean you should panic. As the housing climate has turned volatile, rest estate marketplace Zillow has been forced to rethink some priorities, while doubling down on others. Zillow president Susan Daimler talks about the importance of a strategy focused on the future, despite layoffs and pullbacks, and how maintaining a clear shared mindset has enabled forward progress in a challenging climate.

Read a transcript of this interview at: mastersofscale.com

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