How to Build a Resilient Organization

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The way you build a resilient organization is you learn from failure. So what does that mean? You have to get real feedback for yourself or each other. It's organizations that hide things under the rug that don't create the resilience, cause they don't learn. This willingness to acknowledge failure and embrace disagreement is a critical advantage in a fast industry because it allows you to see mistakes earlier. Thoughtful scale leaders thrive on disagreement because it gives them the information they need to test their ideas before they make and break plans.

In just 6 years, Facebook grew to 2 billion users and 14,000 employees. How? Well, first, they hired COO Sheryl Sandberg. And she knew that to lead a fast-changing organization, you have to be as skilled at breaking plans as you are at making them. Great scale leaders know how to pivot, because every day there are new competitors, new threats, new opportunities. Sandberg shares the practical, tactical on-the-ground leadership lessons she learned while scaling at Google and Meta.

Read a transcript of this episode: https://mastersofscale.com/sheryl-sandberg-lead-lead-again/

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