
How to Balance Empathy and Strategy in HR
HR Leaders
Empathy in HR Leadership During Crisis
This chapter explores the emotional challenges faced by HR leaders during the pandemic, particularly in the tech sector with rapid hiring practices leading to layoffs. The speaker emphasizes the critical balance between empathy and strategic decision-making, highlighting personal anecdotes of navigating these tough conversations. Through reflections on relationships and communication, the chapter underscores the importance of compassionate leadership in maintaining team morale and effectiveness.
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