If you've ever felt like when things heat up emotionally, there is never a way out, this episode is the answer for you. We often have conditioning in the face of conflict to fight, flight or freeze. Yet in this episode, you'll discover a forth way to face conflict that well de-escalate the situation and shift the energy to problem solving. You'll walk away with a tool you can use at work, in your personal relationships and more.
Doug Noll has been voted as one of the Best Lawyers in America since 2005, by US News & World Report and has been recognized since 2006 as a Northern California Super Lawyer. He is the author of the book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, which was the winner of the Book Excellence Award for 2017. He has written several other best selling books and have taking the stage around the world speaking on emotional intelligence and peacekeeping.
Listen out for:
- 3 step method to de-escalate any conflict, at work or at home
- The research behind why we need to approach conflict resolution differently
- How a lawyer decided to make a full switch to peacemaker and the results of that switch
Bonus:
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