
The secret ingredients of great hospitality | Will Guidara
TED Talks Daily
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The Power of Unreasonable Hospitality
This chapter recounts the speaker's journey at 11 Madison Park, showcasing its evolution into a world-class restaurant through the lens of 'unreasonable hospitality.' By sharing a memorable hot dog incident, they highlight the significance of personalized gestures in creating extraordinary dining experiences and fostering genuine connections with guests.
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