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Episode 54: The Red Renewals System: How Asana Flags Enterprise Churn 12 Months Out

Account Management Secrets

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Empowering Account Managers for Success

This chapter focuses on the essential roles and training needed for account managers, introducing the Amplify community for skill enhancement and the Red Renewals program aimed at customer retention. It emphasizes the proactive identification of renewal risks through data-driven strategies and metrics to ensure account managers effectively manage customer health.

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