Digital HR Leaders with David Green cover image

How HR Can Shape Business Strategy and Prove Its Impact (an Interview with Dave Ulrich)

Digital HR Leaders with David Green

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Enhancing HR through Customer Engagement

This chapter highlights the critical role of HR professionals in connecting with customers to align strategies with their needs and values. It advocates for the integration of stakeholder feedback and analytics to drive value creation, improve organizational culture, and ultimately link HR practices to business success.

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