Enhancing Productivity and Revenue Without Reducing Headcount

In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase. He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people into the office or laying off 10% of the workforce.

Stay tuned I promise you’ll learn something. This is a problem in job design, culture, middle management roles, and overly complex job architecture. And we’re witnessing this precise situation with layoffs at Salesforce, Workday, Meta, and other fast-growing companies.

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