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2min chapter
BONUS: Diffusing objections with Josh Braun
Outbound Squad
The Art of Tonality in Sales Communication
This chapter explores the importance of tonality in sales conversations, highlighting how practice and empathy lead to more authentic communication. The speakers argue against rigid sales techniques, advocating for a more conversational approach that acknowledges prospects as individuals.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode