How to Start and Finish a Coaching Conversation

Rakesh Khanna: How do you open a coaching conversation? He says the first question is simply what's on your mind? And it's the kickstart question. The second bookend question is rooted in the understanding that if you're a manager or a leader, one of your most powerful roles is to be a teacher to help your people get smarter.Khanna: Every conversation seems to be a useful, valuable conversation. It makes you stop and name the learning for you. That wires your brain and you become smarter instantly. But none of that truly helps you avoid cyber attacks.