Taking Customer Experience to the Next Level?

We've taken it to the n x level in terms of how much we've leaned into a high power technology and the different tools that are available in the market place today. And you know, our organization also benefits from the fact that we're able to do a lot of this in real time. They don't often have time to wait for us to send out surveys and get responses. So this technology has really enabled us to take it to the nextlevel in terms of customer experience.