20min chapter

The Empathy Edge cover image

Mike O'Bryan: Narrative Intelligence

The Empathy Edge

CHAPTER

Exploring Narratives, Influences, and Generational Conflict in Organizational Culture

Delving into the tragic events in Buffalo involving a white supremacist, the chapter examines how narratives shape individuals, discussing accountability, societal influences, and key personalities spreading impactful stories. It explores narrative intelligence in systems, replacement theory, and race suicide, linking historical concepts to current political rhetoric and societal beliefs. The chapter also discusses generational conflicts in the workplace, highlighting how younger generations are reshaping corporate culture and emphasizing the importance of inclusivity and intentional design work for meaningful change.

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