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Ep 04 – Personal Brand

The Art of Network Engineering

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How to Be a Better Help Desk Worker

AJ: When I was working the help desk, I would see a lot of my peers get frustrated with people while they're responding to tickets. He says if you want to find something that makes you unique, look around at what everybody else is doing and go in the opposite direction. "I don't think about on a daily basis, like, gosh, what am I doing to boost my social presence?" he asks.

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