Slight Reliability Episode 60 - From Zero to SRE with Amin Astaneh
Slight Reliability
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The Importance of Owning Your Service
For the flagship product, which is where a lot of my efforts were applied to considering that was the biggest money maker for the business. There was a period of time where the engineering team was not on call. If I wasn't able to solve the problem, I would have to like fish around for phone numbers and appeal to get an engineer to jump in. "I think they all understood that again, they are running something that is really important to other people"
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