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#13: Microsoft Design Director, Kat Holmes, on the importance of designing for "one-size-fits-one"

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Observation and Design: Micro Interactions and Personal Connections

This chapter explores the importance of observation in problem-solving and design. It emphasizes the need for a shift in mindset and a focus on micro interactions between people. The speaker discusses the correlation between personal interactions and technology and highlights the significance of human protection throughout history as reference material for design.

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