Zappos was really at the forefront of this. Zappos had just moved their headquarters from San Francisco to Las Vegas. The cost of living and salaries for customer service rather just didn't align.
There’s more to business than just making money. We want to make the world better, both for our customers and our employees. To do that, we need to create a company culture that’s built around happiness.
Today on the Building a StoryBrand podcast, Donald Miller sits down with Jenn Lim, one of the pioneers of culture at Zappos. Listen and discover three key ways we as leaders can build a positive, thriving culture for our employees.
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