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3min chapter
Psychological Safety in Healthcare
The Leader Factor
The Four Stages of Error Prevention
Error prevention does not only require psychological safety, it requires stage four, the culminating stage, challenger safety. Unless you feel that you can challenge the status quo and point out an error and be rewarded for that behavior, chances are you're not going to do it. So we need a level of psychological safety that's high enough to support us in that act of vulnerability.
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