2min chapter

The AI in Business Podcast cover image

Lifting the “AI Fluency” of Enterprise Teams at Scale - with Andreas Welsch of SAP

The AI in Business Podcast

CHAPTER

Lead With the Value in the WorkFlown for the Customer

The important part is really that you can show the value that this a i enhanced capability brings. I've seen that folks in inshat service centeres that are now leveraging the ai capabilities are a lot more receptive to that idea, which is what i would recommend. Make time for that personal connectionand make room for it. There's a lot of value in those relationships and those really personal calls. We also want to get rid of the stuff that everybody's bored with already.

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