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Lead With the Value in the WorkFlown for the Customer
The important part is really that you can show the value that this a i enhanced capability brings. I've seen that folks in inshat service centeres that are now leveraging the ai capabilities are a lot more receptive to that idea, which is what i would recommend. Make time for that personal connectionand make room for it. There's a lot of value in those relationships and those really personal calls. We also want to get rid of the stuff that everybody's bored with already.