FT's Mark Filipino talks to Polita Clark about the loss of a phone number. He says many businesses have decided that it is better, perhaps cheaper, more cost efficient to have online forms or just to do away with a telephone number. Filipina: Is it me and the rest of my millennials kill this too? You know, basically humans are more expensive or at least they appear to be that way. The FT News Briefing is produced by Sonia Hudson, Fiona Simon and me, Mark Filipino.