150. Giving Our Feedback Some Feedback
At Work with The Ready
What's the Minimum Standard for a Role?
I think there's something here around how we do governance where we could spend more time when we look at a role talking about like, what has to be happening for the role to be continually held? I don't think we do that enough. If you're a customer support person at Mermer, if you don't answer customer support requests within 24 hours consistently, you can't hold that role. And I feel like I was assigned a lot of special projects in my career. There's also a question of like, let's like,what is baseline performance in this job.
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