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Is There a Balance Between Art and Science?
UX is a balance between art and science right like we all have different flavors of understanding things and approaching UX. And also speaking of that you mentioned Kano models. Sorry the Kano model and then you also mentioned performance features and delighters can you talk a little bit more about those. Yeah, I think so too I think you're also getting at the fact that in the UX space whether you design or do research or if you're UX writer.