Ascending to Co-CEO: Mike Clifton on Alorica’s Dual Leadership, Startup Investments, and AI-Driven Customer Experience
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Overview of Alorica's Global Customer Experience Business
This chapter delves into Alorica's 25 years of global business presence, highlighting its operations in regions such as the Philippines, EMEA, Latin America, the US, and Canada. With a core focus on customer experience, the company engages with clients across sectors like sales, financial services, and food delivery, integrating technology to offer a range of services from customer interactions to sales order systems.
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