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Digital transformation in Home Care: The Right Mindset

Forward.

CHAPTER

Methodology Hand in Hand With Technology

The CEO of Caremark, he mentioned that they chose a scheduling software that they experienced a huge amount of down times. You wanna know that that system is reliable in the sense that it's uptime and that if something goes wrong, there's someone on the other hand that you can talk to. And lastly, my personal touch to that recommendation is communicate the process as much as you can. Make sure that people are aware that they're not surprised,. Do it in a gradual way, which is a very important point.

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