How to Answer Questions About Your Business

If you are a very small company, train them to not answer customers service questions. You don't want your technicians going out providing prices for this and this and that. If it's a complicated system, they'l end up making promises that you can't keep. So basically, just have ive attitude and your customer service will come. Treat people fairly. All right? Don't let customers take advantage of you but at the same time, treat em like you'll want to be treated,. And your moway more likely to win.